Support Solutions

We provide quick and helpful hotel sales &

marketing support for your business. 

A pre-purchased SUPPORT BLOCK.  Use it when you want, and how you want.  An easy solution for sales, marketing, OTA or website maintenance, or short projects.  Also great for managers who would like to brainstorm or need some feedback on an opportunity or idea.

Are you converting sales as well as you should or could?  A HEALTH CHECK is suitable for anyone, at any time.  

A full review of your sales & marketing

Online & offline platforms, systems and training, Rate and market position. 

List of recommendations and action plan to keep you on track.

Ideal for new managers or hotel owners who want to run their own sales & marketing but are not sure where to start.  A KICK START includes a full REVIEW, PLAN, and then ACTION a full clean up and sales reset.  

Includes a 12 month action plan and sales and marketing checklists.

(3 month contract) 

OPEN WITH A BANG, NOT A FIZZLE

Competitors, SWOT, rates, positioning, source of business, market segments

Get set online, direct, OTAs and listings

Reputation Management & Guest Communications

Sales and Front Desk Training

(3-6 month contract)

YOUR SALES TEAM

We will work as part of your extended team to ensure you never miss an opportunity.

Lead Generation, Tele-sales, Meetings, Contracting and RFPs, Account Management

Venue or Event partnerships, Trade or Consumer Show Representation

(minimum 12 month contract)

CONNECT TO YOUR CUSTOMERS

Are your customers raving about you on social media?  If you need help with your social, marketing, or advertising, we can help!  

Website Content for SEO, Blogs, Articles, Instagram & Facebook, Sharing, Promotion/Competitions, Newsletters

(minimum 6 month contract)

DISTRIBUTION MANAGEMENT

Make it easy for customers to find you.  Let us manage everything online so you can focus on your guest service and experience. 

Direct booking strategy, OTA and other channel distribution, Content Management, Channel Manager, Rate loading and management.

(short project, or ongoing support)

OUR FULL SALES SOLUTION

 Just Sales 

+ Get Social 

+ Be Everywhere/Distribution Management

+ Digital campaigns, promotion, packages and partnerships

+ A bit of Talk Time

(minimum 12 month contract)